We do not refund if you simply changed your mind or placed the wrong order. We only refund if it is our fault in packing your order and cause breakage in transit, or we shipped the wrong orders. If there is any faulty products or breakage during delivery, we will give you refund with your copy/photo proof of purchase and the faulty/breakage products. We will investigate and process from there.
We want you to love and enjoy your Love Me Candle purchase. If something isn’t quite right, please let us know ASAP once you received your order and contact Vivian at [email protected]. Love Me Candle strives to ensure that you are satisfied and happy 😊. Please claims refund within 7 days of received. Thank you for supporting us.